Refund policy

🛍️ Refund & Exchange Policy

Last Updated: June 14, 2025

We are proud to create timeless pieces that meet the highest standards. As part of our quality commitment:

All sales are final.

We do not offer refunds or returns.

However, exchanges may be considered on a case-by-case basis, only if your item arrives damaged or defective.

To request an exchange:

Visit www.giorgiacorletti.shop

Tap the CONTACT tab.

Submit a request within 7 days of delivery.

Include: Your order number

Clear images showing the defect or damage

⚠️ Important: For your protection and to prevent fraud, we only accept claims submitted through our official website.
We do not process any refund/exchange requests via email, social media, or text.

Note: Items damaged by improper care, overuse, or customer-inflicted damage are not eligible for exchange.

💎 Lifetime Guarantee

We don’t just make jewelry — we make a promise.

Every piece from GIORGIA CORLETTI is designed to move with you: from workouts to weddings, flights to first dates, boxing classes to boardrooms. That’s why we stand behind our craftsmanship with our Lifetime Guarantee — a commitment to strength, beauty, and enduring quality.

If your jewelry tarnishes, or if a ring, chain, or clasp fails, we’ll replace it — no hesitation, no fine print.

If something happens, don’t worry — we’ll make it right.
This isn’t just a product. It’s a promise.

❗️Please Note:

Not all GIORGIA CORLETTI pieces are covered by our Lifetime Guarantee. Only jewelry items that are part of the exclusive GC Jewelry Collection and explicitly mention the GC Lifetime Guarantee in their product description are eligible. We design each collection with purpose, and our guarantee applies only to select pieces crafted for long-term wear and durability. Please check product details carefully before purchasing.

🛡️The Lifetime Guarantee process begins once we receive valid photo proof of the issue submitted through our website. If your original item is no longer available, you’ll be invited to choose any piece from our current collection, regardless of price.

🚚 Shipping & Handling

Customers are responsible for all return shipping & handling fees.

We strongly recommend tracked shipping for safety and peace of mind.

Our Lifetime Guarantee covers replacement only; shipping costs are not included.

📝 Important Guidelines

All claims must be submitted within 7 days of delivery.

Requests made after 7 days will not be accepted.

Proof of defect must be submitted through the Contact Form at
www.giorgiacorletti.shop

Visit our J ewelry Care page for tips to keep your pieces shining for years to come.

🌍 International Orders & Customs

GIORGIA CORLETTI is not responsible for customs fees, taxes, or delays.

These charges are the customer’s responsibility.

📦 Refused Deliveries

Please do not refuse delivery.
Refused shipments incur both the original shipping and return costs, which will be deducted from any eligibility for future replacements.

💖 Our Promise to You

With Giorgia Corletti, you’re not just buying jewelry — you're investing in a lifelong partnership of elegance, quality, and grace.

Our Lifetime Guarantee ensures every piece you wear is a lasting symbol of confidence and strength — just like you.

By placing your order, you agree to the terms outlined in this policy.